Terms of service

Welcome to MUSE POLLY.
Throughout this website, the terms “we,” “us,” and “our” refer to MUSE POLLY.

By accessing our website or placing an order with us, you agree to follow these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country, state, or region, or
  • You have permission from a parent or legal guardian.

2. Website Use

You agree to use our website only for lawful and appropriate purposes.

You may not use our website, products, or services for any illegal, fraudulent, harmful, or unauthorized activity.

3. Account Responsibility

If you create an account with MUSE POLLY, you agree to:

  • Provide accurate and complete information
  • Keep your login details secure
  • Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts suspected of misuse, fraud, or policy violations.

4. Product Information

We do our best to keep product descriptions, photos, prices, and availability accurate. However:

  • Product colors may vary slightly due to screen or device settings
  • Product details may be updated without notice
  • Availability is not guaranteed at all times

We reserve the right to modify, update, or discontinue any product at any time.

5. Orders & Payment

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Correct pricing, product, inventory, or listing errors
  • Request additional verification for certain orders

By placing an order, you authorize us to charge your selected payment method for the total purchase amount.

6. Shipping

Shipping timeframes are estimates only and may vary due to factors such as:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • High order volume
  • Incorrect shipping information provided by customers

MUSE POLLY is not responsible for delays caused by circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

By purchasing from us, you agree to the terms listed in that policy.

8. Order Cancellation

Orders may be canceled within 12 hours of purchase.

After this period, orders may already be processed or shipped and may no longer be canceled.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Website layout
  • Brand content

is the property of MUSE POLLY and may not be copied, reproduced, distributed, modified, or used without written permission.

10. Prohibited Conduct

You agree not to:

  • Violate any laws or regulations
  • Provide false or misleading information
  • Interfere with website security or functionality
  • Upload harmful code, malware, or malicious materials
  • Attempt to misuse our website, services, policies, or promotions

Violation of these Terms may result in suspension or termination of access.

11. Disclaimer

All products and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

12. Limitation of Liability

To the fullest extent permitted by law, MUSE POLLY shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our total liability shall not exceed the amount paid for your order.

13. Indemnification

You agree to indemnify and hold harmless MUSE POLLY from any claims, losses, damages, liabilities, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your breach of applicable laws or regulations
  • Any unauthorized activity under your account

14. Changes to Terms

We may update, modify, or replace these Terms at any time.

Changes become effective once posted on this page. Continued use of our website means you accept the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States.

16. Contact Information

For questions regarding these Terms, please contact us:

MUSE POLLY
📧 support@musepolly.com

✨ Thank you for choosing MUSE POLLY.